Security & Compliance

Secure, auditable, and compliant by design.

Your context layer holds the institutional knowledge your agents act on. Alchemyst AI treats it like a system of record: scoped at write time, encrypted in transit and at rest, and traceable on every retrieval, so security reviews move as fast as your roadmap.

Last updated: September 2026

SOC 2
In progress
uptime SLA
99.9%
retrievals traced
100%
Why it matters

Agents are only as trustworthy as the context they read.

Security compliance is no longer optional. As agents take on real operations, the context layer joins your attack surface and your audit scope. Every fact, rule and decision it serves has to be protected, attributable and removable.

  • Least access by default

    Agents see only the context scoped to them. Nothing is shared across tenants, teams or projects unless you decide it should be.

  • Every retrieval on the record

    Each answer an agent gives can be traced back to the exact context it was served, so decisions are explainable and defensible.

  • Your context stays yours

    We never sell your data. Context is model-agnostic, exportable, and retained no longer than 36 months after account termination.

Posture at a glance
SOC 2
In progress
Uptime SLA
99.9%
Retrievals traced
100%
Personal data sold
Never
Retention after termination
Max 36 months
Card payments
Razorpay, PCI-DSS
SSO and SAML
Enterprise
Dedicated infra, VPC peering
Enterprise
Certifications and standards

The frameworks security teams ask about.

Where we stand today on each standard. Status changes as our program matures; request our security documentation for the current detail.

  • SOC 2

    AICPA Trust Services Criteria

    Our SOC 2 program is under way: security, availability and confidentiality controls are being mapped to the Trust Services Criteria ahead of an independent audit.

    In progress
  • GDPR

    EU General Data Protection Regulation

    Personal data is processed only with a valid legal basis. Data subjects can access, correct and delete their data, or withdraw consent, at any time.

    Aligned
  • DPDP Act

    India Digital Personal Data Protection Act, 2023

    As an India-headquartered company, we process personal data only for specified purposes and honour the rights of every Data Principal.

    Aligned
  • CCPA

    California Consumer Privacy Act

    We do not sell personal information. California residents can request access to, or deletion of, the data we hold about them.

    Aligned
  • ISO/IEC 27001

    Information security management

    Our information security management practices are being structured around the ISO/IEC 27001 control set.

    Roadmap
  • HIPAA

    US Health Insurance Portability and Accountability Act

    Support for teams handling Protected Health Information is on our roadmap. Please do not send PHI to Alchemyst until a BAA is in place.

    Roadmap
  • PCI-DSS

    Payment Card Industry Data Security Standard

    Card payments are handled by Razorpay, a PCI-DSS compliant processor. Card data never touches Alchemyst servers.

    Via Razorpay
Platform controls

Security built into the context layer.

The controls that protect your context are part of the platform, not an add-on. They apply to every ingest, every retrieval and every agent.

Encryption in transit and at rest

Traffic to the API, SDKs and MCP server is encrypted over TLS, and stored context is encrypted at rest.

Scoped, isolated context

Context is scoped to its owner at write time, so an agent only ever retrieves what it is entitled to see.

Context Traces

Every retrieval records its sources, scores and the rules applied: a complete record of what each agent knew, and why.

SSO on Enterprise

Access control, SSO and SAML

Role-based access controls for your team, with single sign-on through SSO and SAML authentication.

Enterprise

Dedicated infrastructure

Run on dedicated infrastructure with VPC peering when your data cannot share a network boundary.

Export and deletion

Export your context at any time and have it deleted on request. Your context is never locked to one model or vendor.

What it means for your team

Compliance made simple, secure and scalable.

Strong controls should speed teams up, not slow them down. Here is what a secure context layer changes day to day.

  1. Reduce risk

    Minimize exposure to regulatory fines and data breaches with controls that are on by default, not bolted on after launch.

  2. Pass security reviews faster

    Hand procurement a clear posture, documentation and real traces instead of rebuilding answers for every questionnaire.

  3. Keep agents accountable

    When an agent acts, show exactly what context it used and why. Debug in minutes and defend decisions with evidence.

  4. Stay ahead of regulation

    Our program tracks evolving global standards, so your compliance posture improves without re-architecting your agents.

How it works

How Alchemyst keeps your context secure.

Protection follows your data through its whole lifecycle, from the first write to the final audit.

  1. 01 · Ingest

    Scoped on write

    Data arrives over encrypted connections and is scoped to its owner the moment it is written.

  2. 02 · Store

    Encrypted and isolated

    Context is encrypted at rest and isolated per organization, on shared or dedicated infrastructure.

  3. 03 · Retrieve

    Checked on every call

    Each request is checked against its scope before any context is served to an agent.

  4. 04 · Audit

    Traced end to end

    Every retrieval produces a Context Trace you can review, export and hand to your auditors.

Trust Center

Security questions? Talk to the team that built it.

Request our security documentation, start a vendor review, or report a vulnerability. We reply within two business days.

Security review

Get our security overview, policies and questionnaire answers for your vendor assessment.

Request docs

Responsible disclosure

Found a vulnerability? Email us with the subject “Security” and give us reasonable time to fix it before public disclosure.

Report an issue