Quick Diagnosis
- Can’t upload? see Upload Errors
- Search not working? go to Search Errors
- Slow performance? look at Performance Issues
- Wrong results? Check Retrieval Quality
API Errors
Common errors (Add)
Common errors (Search)
Application-Level Issues
Performance issues
Slow Ingestion
Diagnosis:- Document size > 50MB (max file size - 50MB)
- Large number of documents uploaded sequentially
- Token limit reached
- Make sure the doc size is less then 50MB
- Upload documents via bulkAdd (faster)
- Check if you have sufficent tokens
- For bulk operations read here
Slow Searches (> 1 second)
Quick Checks:- 7+ groupName tags (exponential overhead)
- No minimum_similarity_threshold set
- 10K+ documents in scope
- Reduce to 3-5 groupName tags max
- Set minimum_similarity_threshold: 0.5
- Use namespaces to shard data
Retrieval Quality Issues
No Results Returned
Quick Checks:- High minimum_similarity_threshold set
- groupnames don’t intersect
- Query is not relevant or very specific
- Verify documents exist : platform
- Reduce similarity_threshold from 0.6-0.7 to 0.5-0.6
- Remove overly specific groupNames
- Try with a general query, make sure it’s not too specific
Common Scenarios
Scenario: Queries Return Too Many Fragments
- Problem: Search returns 50+ small chunks
- Cause: Over-segmentation (see Anti-Pattern 1)
- Solution: Combine related content into cohesive documents
Scenario : Metadata Bloat Symptoms
- Problem: Storing too much or redundant information in metadata
- Cause: Metadata bloating (see Anti-Pattern 2)
- Solution: Limit metadata to only what you query/filter by, pass all the other things in the content itself.
Debugging Tools
Platform Limits
Still Stuck?
- Check our Discord for community help

